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answering your questions

Below we've included some of the most common questions we're asked. If you don't see your question below, feel free to give us a call at (414)-543-8833.

  • Do you make house calls?
    No, at this time we only accept in-store appointments and appraisals. We would be happy to work something out with you in-store, just give us a call!
  • How many items can I bring in before I need to make an appointment?
    Derzon's helps customers with collections of all shapes and sizes. Generally, if your collection can fit inside of a shoebox-sized container, we can take a look in-store from 10:00AM - 4:00PM. If your collection is larger, we would set up a 9:00AM appointment with you. If you are looking for a typed appraisal and not looking to sell, we would be happy to set up a 9:00AM appointment with you as well. We charge $80.00 per hour for written valuations.
  • Do you buy silver plated items?
    We do not currently buy silver plated goods. We do purchase pure silver and sterling silver jewelry, bars, flatware, and other treasures.
  • How do I know if my flatware set is sterling silver or silver plated?
    Most sterling pieces will be marked with "925" or "sterling", although this isn't always the case. If you have a set or two, you can always bring in a couple pieces of your set (spoons work best) for us to test with our metal verification machine. In our years of experience, we have found that Oneida and Rogers brand items are typically silver plated.
  • Do you buy loose stones?
    We do not buy loose stones. We purchase jewelry with stones in them, although most stones do not bring additional value. We do pay more for diamonds (single stones) that are both in gold and larger than .5 carats.
  • Do you grade coins?
    We do not professionally grade coins- companies like NGC or PCGS are where to go for that particular service. A grading company will give your coin a grade between 01 and 70 and encapsulate in a plastic slab as well. If you simply need a ballpark grade (Fine, Very Fine, etc.), we may be able to help you get an idea of where your coin falls and what it could be worth.
  • What is "spot" silver?"
    "Spot" silver generally means what silver is trading for/melting for. No matter where you look, spot silver should be very similar (if not the same number).
  • How do I know if my coin is silver?
    If your coin is made by the United States, check the date- dimes, quarters, half dollars, and dollars from 1964 and before are 90% silver. Still not sure or can't read the date? Turn the coin on its side. If you see a small band of copper anywhere on the rim your coin is not silver.
  • Are coins sold on TV and in magazines a good investment?
    While it can vary based on the company and coins offered, in our experience these products are not the best deal. Oftentimes, these products are not the best quality or are overpriced. Purchasing from a local dealer or a reputable online bullion seller is often a safer option.
  • I think I have a rare coin. What should I do?
    If you think you have a rare coin, feel free to bring it in to our physical location. One of our staff can examine the piece and tell you if it is rare- and if so, genuine. Some coins would also benefit from being graded and placed in a slab from an internationally-recognized company (NGC or PCGS). If this is the case, we will be able to recommend a place to send it into.
  • Why does it say online that my common coin is worth thousands?
    Sites that allow sellers to post their own items can sometimes feature posts from people looking to make easy money by selling face value coins as rare. We often see pocket change listed for thousands of dollars despite being worth pennies. If you aren't sure if your coin is valuable, feel free to give us a call at (414)-543-8833 or stop in-store.
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